Support for Canadians

New programs and measures were announced by the government to support Canadians


Some of the programs & measures include the following:

Canada Emergency Response Benefit 

  • If you have lost income because of COVID-19, the Canada Emergency Response Benefit (CERB) will provide you with temporary income support.

  • The CERB will provide you with $500 a week for up to 16 weeks.

  • How to apply

    • Applications will start being accepted on April 6.

    • Important! If you are not eligible for Employment Insurance, find out how you can get ready to apply for the CERB through the Canada Revenue Agency.

    • Whether you apply online or by phone, the CRA wants to provide the best service possible to everyone. To help manage this, the CRA has set up specific days for you to apply. Please visit this site to find guidelines on applications.

  • Eligibility

    • The benefit will be available to workers:

      • Residing in Canada, who are at least 15 years old;

      • Who have stopped working because of COVID-19 or are eligible for Employment Insurance regular or sickness benefits:

      • Who had income of at least $5,000 in 2019 or in the 12 months prior to the date of their application; and

      • Who are or expect to be without employment or self-employment income for at least 14 consecutive days in the initial four-week period. For subsequent benefit periods, they expect to have no employment income.

    • The income of at least $5,000 may be from any or a combination of the following sources: employment; self-employment; maternity and parental benefits under the Employment Insurance program and/or similar benefits paid in Quebec under the Quebec Parental Insurance Plan.

    • The Benefit is only available to individuals who stopped work as a result of reasons related to COVID-19. If you are looking for a job but haven’t stopped working because of COVID-19, you are not eligible for the Benefit.

    • More info here: 


Apply for Employment Insurance 

  • Access to Employment Insurance 

  • Employment Insurance (EI) sickness benefits provide up to 15 weeks of income replacement and is available to eligible claimants who are unable to work because of illness, injury or quarantine, to allow them time to restore their health and return to work. Canadians quarantined can apply for Employment Insurance (EI) sickness benefits.

  • If you are eligible, visit the EI sickness benefits page to apply.

  • Service Canada is ready to support Canadians affected by COVID-19 and placed in quarantine, with the following support actions:

  • The one-week waiting period for EI sickness benefits will be waived for new claimants who are quarantined so they can be paid for the first week of their claim

  • Establishing a new dedicated toll-free phone number to support enquiries related to waiving the EI sickness benefits waiting period

  • People claiming EI sickness benefits due to quarantine will not have to provide a medical certificate

  • People who cannot complete their claim for EI sickness benefits due to quarantine may apply later and have their EI claim backdated to cover the period of delay

  • Important: If you are directly affected by the COVID-19 because you are sick or quarantined and you have not yet applied for EI benefits, please submit your application before contacting the department. This will allow them to better serve you and prevent delays in establishing your claim.

  • If you have already completed the application for EI sickness benefits whether you are sick or quarantined and would like to have the one-week waiting period waived, call the new toll-free phone number below. It is important to note that no other request will be actioned on this phone line. We will take action only for sick or quarantined clients affected by the COVID-19 for which the application for sickness benefits has been filed.

    • Telephone: 1-833-381-2725 (toll-free)

    • Teletypewriter (TTY): 1-800-529-3742

  • If you are experiencing symptoms such as cough, fever, difficulty breathing or you are in self-isolation or quarantine, do not visit or enter any Service Canada office.  As an alternative, you may access our services online or by calling 1 800 O-Canada.


Increasing the Canada Child Benefit  

  • Eligible recipients will receive $300 more per child with their regular May CCB payment.

  • If you have previously applied for the CCB, you do not need to re-apply.

  • For more information on the Canada Child Benefit such as how to apply and eligibility requirements, go to Canada child benefit or call 1-800-387-1193.


Extra time to file income taxes 

  • Deferring the filing due date for the 2019 tax returns of individuals.

  • For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020.  

  • Allow any new income tax balances due, or instalments, to be deferred until after August 31, 2020 without incurring interest or penalties.

  • Learn more

  • Note: If you expect to receive benefits under the Goods and Services Tax credit or the Canada Child Benefit, we encourage you to not delay your 2019 return filing to ensure that your entitlements are properly determined.


Increased Goods and Services Tax Credit 

  • Providing a one-time special payment starting April 9 through the Goods and Services Tax credit for low- and modest-income families. 

  • The average additional benefit will be close to $400 for single individuals and close to $600 for couples.

  • There is no need to apply for this payment. If you are eligible, you will get it automatically.

Has the federal government announced measures to assist with mortgages? 

  • Canadian banks have committed to work with their customers on a case-by-case basis to find solutions to help them manage hardships caused by COVID-19. Canadians who are impacted by COVID-19 and experiencing financial hardship as a result should contact their financial institution regarding flexibility for a mortgage deferral. This allows flexibility to  be available − when needed − to those who need it the most.

  • Learn more

  • Contact your financial institution for further mortgage assistance.

  • The Canada Mortgage and Housing Corporation and other mortgage insurers offer tools to lenders that can assist homeowners who may be experiencing financial difficulty. These include payment deferral, loan re-amortization, capitalization of outstanding interest arrears and other eligible expenses, and special payment arrangements.

  • Canada’s mortgage insurers are committed to providing homeowners with solutions to mitigate temporary financial hardship related to COVID-19. This includes permitting lenders to defer up to six monthly mortgage payments (interest and principal) for impacted borrowers. Deferred payments are added to the outstanding principal balance and subsequently repaid throughout the life of the mortgage.

  • Learn more: Financial Consumer Agency of Canada (FCAC)

The Government of Manitoba announced the following financial support measures are in effect until October 1, 2020: 

  • Manitoba Hydro, Centra Gas and Manitoba Public Insurance (MPI) to not charge interest or penalties in the event that Manitobans are unable to pay at this time;

  • directing Manitoba Hydro and Centra Gas to not disconnect customers during these times; and

  • working with municipal partners to ensure municipalities do not charge interest on provincial education taxes and school division fees and the province is encouraging municipalities to do the same with respect to their own taxes and will start discussions to support implementation.


More details here:



City of Winnipeg Announces Property Tax Deferral Program

For those in need, the City will waive penalties for unpaid property and business taxes for up to three months following their due date. Property taxes that are due on June 30, 2020, will have fees waived until October 1, 2020. Business taxes that are due on May 29, 2020, will have fees waived until September 1, 2020.


The City will also waive Tax Instalment Payment Plan (TIPP) program fees on both property and business taxes until October 1, 2020. This means no enrolment fee for the TIPP program and no penalty fee as a result of non-sufficient funds during that time. Residents will be allowed to remain enrolled in the program and make delayed TIPP payments without any late payment fees.



More details here:,378/337/council-approves-unprecedented-relief-plan-to-ease-financial-burden-of-covid-19-on-property-and-business-taxpayers